Introduction
Thank you for choosing REDKarmas. The services visible on redkarmas.com are provided by REDKarmas, located at 2 Pl. de l’Europe, 1499 Kirchberg, Luxembourg. If you have any questions, you can contact us at [email protected].
REDKarmas reserves the right to modify or update this agreement at any time. The latest revision date of the Terms and Conditions will always be visible at the bottom of this page. It is the user’s responsibility to stay informed about changes. By using this site, you agree to all past, current, and future Terms and Conditions stated in this agreement.
Age Limits
By using this site, REDKarmas, you confirm that you are at least 18 years of age. If you are between 13 and 17 years old, you may use this site only under the supervision of a parent or legal guardian who accepts these Terms and Conditions.
Website Use and Copyright
REDKarmas holds full intellectual property rights over all content, including images, unless otherwise stated as third-party content. You may not use, reproduce, or distribute any content from this site without obtaining prior written permission from REDKarmas. Unauthorized use may result in legal action.
Limitation of Liability
By using REDKarmas, you agree not to hold REDKarmas or any affiliates liable for any losses, damages, or claims arising from your use of this website. This includes but is not limited to breaches of terms, service disruptions, or any financial or non-financial losses incurred while using this site.
Governing Law
The use of this website and any disputes arising from it are subject to Luxembourg law. Any legal actions related to these Terms and Conditions must be settled in Luxembourg’s courts and tribunals.
User Conduct
By using this website, you agree to use it responsibly and only for its intended purposes. Any attempts to manipulate, alter, or compromise the security of REDKarmas or its services may result in immediate termination of access and potential legal action.
Confidential Information
We collect and store user information to process orders, improve our services, and communicate promotions or relevant offers.
- We do not sell your data to third parties.
- We may use your data for targeted promotions, emails, or service improvements.
- You can opt out of promotional emails at any time.
Social Media Accounts
REDKarmas is not responsible for any loss, suspension, or damage to your social media accounts or digital content resulting from our services. You use our services at your own risk.
Corrections
REDKarmas reserves the right to correct errors found on our website or within our services without prior notice. While we aim for accuracy, occasional errors may occur, and we will rectify them as soon as possible.
Refund Policy
Refunds are only available if your order has not yet been fulfilled. Once an order is processed or in queue, it is considered final, and no refund will be issued. Additionally, account balance top-ups are non-refundable.
Order Refills
We offer order refills under the following conditions:
- If your ordered quantity decreases by more than 25%, you may request a refill.
- The refill request must be made within 7 days of your order date.
- After 7 days, no refills will be provided.
Privacy and Security Policy
As a company, REDKarmas collects and retains customer information to enhance services. We may store your personal details for purposes such as:
a) Membership – To manage your account and verify your identity.
b) Marketing – To send you promotional offers and discounts.
c) Error Management – To notify you of any service-related issues.
d) Business Improvement – To analyze data for performance optimization and better customer experiences.
🔒 Your data is protected and not shared with third parties unless:
- Required by governmental authorities.
- Legally obligated to do so.
- Necessary for security reasons to protect users.
Payment and Security
Customers can make payments via credit cards or cryptocurrency, secured through SSL encryption and 3D Secure authentication.
Accepted Payment Methods:
- Credit Cards: We accept Visa and Mastercard. Your credit card details are encrypted and not accessible to our staff.
- Cryptocurrency: We accept payments in cryptocurrency, which are also protected by SSL security protocols.
By providing your name, billing details, and country of residence, you confirm that all information is accurate.
Use of Cookies
Cookies are small files stored on your browser to improve user experience and site functionality. By using REDKarmas, you agree to allow cookies for:
- Tracking visitor behavior.
- Enhancing website performance.
- Understanding user engagement via analytics.
You can disable cookies in your browser settings, but this may impact site performance.
Email Security
For your safety, never share personal or payment information via email. REDKarmas does not request sensitive information through email communications.
Exceptional Situations
REDKarmas reserves the right to update its Privacy Policy under the following circumstances:
- If government authorities request customer information.
- If legally required to disclose data.
- If necessary for customer protection or security measures.
For any questions, please contact us at [email protected].